Jack holds a BFA in Graphic Design and a Masters in Interaction Design from Carnegie Mellon University. He has been serving as a manager at Boeing for more than 5 years, leading a small team supporting user experience and quality assurance for a software development group. His career spans over 20 years designing solutions for enterprise and defense organizations, such as Lockheed Martin, Shell, DaimlerChrysler, Eaton, Joint Service Explosive Ordnance Disposal, Naval Reactors, and NCIS.
He has taught as an adjunct professor for over a decade in the School of Art & Design at West Virginia University developing undergraduate and graduate courses about product design, game design, typography, data visualization, and the design profession.
Jack is deeply involved in the global design community, currently serving as a Regional Coordinator for Interaction Design Association (IxDA) local groups in North America. He co-founded and co-chairs IxDA Pittsburgh, which has been active since 2006. He was on the organizing committee for the Interaction 09 conference, chaired Midwest UX 2016, and led the organization of the North American portion of World Interaction Design Day 2020.
Jack is the author of "Bridging UX & Web Development: Better results through team integration" and "Eliminate UX Debt". He writes about design regularly on designaday.tumbr.com. In his spare time, he is a photographer, singer, songwriter, and musician. He enjoys making beautiful things.
The first time I attended a conference with my new title, I was asked by another attendee, “What does a UX manager do?” Just a couple years later, UX managers are in high demand, but what experience is needed for such a role, and how do you know if you’ll be happy filling it? I'll share my journey from design practitioner to manager and provision you some food for thought on your own road. We need more design managers; why not you?